eGiving How-To’s and FAQ’s

Our online giving platform is provided and administered by eGiving.

 

How To’s

How to give a recurring donation via mobile device

How to reset your password

How to update your payment method, or edit a recurring gift

How to update your e-mail or phone number

 

FAQ’s

Is my giving information secure?

Absolutely. Any personal or financial information you enter is encrypted using SSL security – the same security measures used by online retailers, banks, and other financial institutions.

What payment methods do you accept?

We accept donations from credit/debit cards as well as your bank account (our recommendation). While we’re happy to accept your donation by any means, bank account donations cost the church significantly less, allowing more of your gift to go towards ministry.

Do I need to create an account?

No, unless you are setting up recurring donations. However, we do recommend creating one if you want to view your online giving history.

Will I receive a receipt when I give online?

Yes. You will be e-mailed a donation receipt each time you give.

Is there a minimum or maximum I can give online?

Not at all. However, for very large gifts, we recommend you contact us to ensure your gift is processed in a timely fashion. (The eGiving system may flag large donations, for security reasons).

If you still have questions after reading the information below, please contact kene@hisplacechurch.com.